Privacy Policy
Your privacy matters to us. This policy explains how balorivexos collects, uses, and protects your personal information when you use our financial literacy platform.
Information We Collect
When you interact with balorivexos's financial literacy platform, we gather different types of information to provide you with personalized learning experiences and maintain the security of our services.
Account Information
Name, email address, phone number, and password when you create an account or contact us for support.
Learning Progress Data
Course completion rates, quiz scores, learning paths, and time spent on different financial topics to track your educational journey.
Technical Information
Device information, IP address, browser type, and usage patterns to ensure our platform works smoothly across different devices.
How We Use Your Information
We process your personal data for specific purposes that directly benefit your learning experience and help us maintain a secure, effective educational platform.
- Personalizing your financial education content based on your learning progress and interests
- Sending course updates, new learning materials, and important account notifications
- Analyzing platform usage to improve our educational content and user experience
- Protecting against fraudulent activities and maintaining platform security
- Complying with Canadian financial education regulations and legal requirements
- Providing customer support and responding to your inquiries or feedback
Important: We never sell your personal information to third parties. Your financial learning data remains confidential and is only used to enhance your educational experience on our platform.
Information Sharing and Disclosure
balorivexos follows strict guidelines when it comes to sharing your information. We only share personal data in limited circumstances that directly support your learning experience or fulfill legal obligations.
We may share your information with:
- Educational content providers who help create our financial literacy courses (under strict confidentiality agreements)
- Technical service providers who help maintain our platform's security and functionality
- Canadian regulatory authorities when required by law or to protect user safety
- Legal professionals if necessary to enforce our terms of service or protect our rights
Any third-party services we work with must meet our strict privacy standards and are prohibited from using your data for their own purposes.
Your Privacy Rights
Under Canadian privacy laws, you have several important rights regarding your personal information. We make it easy for you to exercise these rights through your account dashboard or by contacting our support team.
Data Security and Protection
We take the security of your personal information seriously. Our platform uses industry-standard encryption and security measures to protect your data from unauthorized access, disclosure, or misuse.
Our security measures include:
- SSL encryption for all data transmission between your device and our servers
- Regular security audits and penetration testing by independent security firms
- Restricted access to personal data on a need-to-know basis for authorized personnel only
- Secure data centers with physical and digital access controls
- Regular backups and disaster recovery procedures to protect against data loss
While we implement strong security measures, no system is completely immune to risks. We encourage you to use strong, unique passwords and notify us immediately if you suspect any unauthorized access to your account.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our educational services and meet legal obligations. Different types of information are kept for different periods based on their purpose and legal requirements.
Account Data: We keep your basic account information and learning progress for as long as your account remains active, plus three years after account closure to comply with Canadian educational record-keeping requirements.
When you request account deletion, we will permanently remove your personal information within 30 days, except for data we must retain for legal compliance, such as transaction records or fraud prevention logs.
Cookies and Tracking
balorivexos uses cookies and similar technologies to enhance your browsing experience and understand how you interact with our platform. These small data files help us remember your preferences and improve our services.
We use different types of cookies:
- Essential cookies that are necessary for the platform to function properly
- Performance cookies that help us understand which courses and features are most popular
- Preference cookies that remember your language settings and learning preferences
You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features.
Updates to This Policy
We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through email or a prominent notice on our platform at least 30 days before the changes take effect.
We encourage you to review this policy regularly to stay informed about how we protect your privacy. The "Last Updated" date at the top of this page shows when the most recent changes were made.
Questions About Your Privacy?
If you have questions about this privacy policy or want to exercise your privacy rights, our support team is here to help.
Email: info@balorivexos.com
Address: 17407 99 Ave NW, Edmonton, AB T5T 0W7, Canada
Phone: +16139330644